FAQ

How long will my order take to arrive? 

All orders are packaged and delivered to the post office within 2-3 business days from the time of purchase (usually quicker!). Once the post office receives it, they typically take 2-4 days to arrive, depending on your location. We always send you a tracking link once your order ships so you can know when to expect its arrival.

 

Where are orders shipped from?

We are based in, and all orders are shipped from Washington State.

Where do you ship to?

Currently we ship to all 50 United States. Unfortunately we are not able to ship internationally at this time. You can find our official shipping policy here. 

What if there's a problem with my order?

Even though we carefully inspect every item and package them with care, we understand that sometimes things happen. Please contact us at hello@sparklesandscarves.com and we'll do our best to make things right. You can also find our official Return/Exchange policy here.

 

Do you hand make your jewelry?

While we love crafty people, we unfortunately are not! Attempting to make our own jewelry would probably end up with us in tears at 3AM every night. We hand pick every item in our store from wholesalers.